Privacy Policy
This Privacy Policy describes how Pro Handyman Renovation collects, uses, and protects your personal information.
Information We Collect
- Contact Information: Name, phone number, email address, and mailing address
- Service Information: Job details, project history, and service preferences
- Communication Records: SMS messages, emails, and call logs related to your service
SMS Text Messaging
If you provide your mobile phone number, you consent to receive SMS messages from us related to your service, appointments, and follow-ups. Standard messaging rates may apply. You can opt out at any time by replying STOP to any message. See our SMS Terms & Conditions for full details.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
How We Use Your Information
- To provide and schedule services
- To send service-related communications via SMS, email, and phone
- To improve our services and customer experience
- To comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information. Your data is stored on secure servers and access is restricted to authorized personnel only.
Third-Party Sharing
We do not sell, rent, or trade your personal information. Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. We use third-party service providers (such as Twilio for SMS delivery) solely as processors to deliver communications you have requested. These providers do not use your mobile information or messaging consent for their own marketing or promotional purposes.
Your Rights
- Request access to your personal data
- Request deletion of your personal data
- Opt out of SMS and email communications at any time
Contact Us
For privacy concerns, contact us at info@911urgent.com or 561-316-4440.
Last updated: June 25, 2026