Terms & Conditions
Last updated: September 24, 2026
These Terms & Conditions (“Terms”) govern the services provided by Pro Handyman Renovation (“PHR,” “we,” “us,” or “our”) to you (“you,” “your,” or “the customer”). By requesting an estimate, scheduling work, or hiring Pro Handyman Renovation for any service, you agree to these Terms. If you do not agree, please do not schedule or accept services.
1. Services Provided
Pro Handyman Renovation provides handyman, repair, installation, and renovation services for residential and light commercial properties, including but not limited to: appliance installation, bathroom upgrades, door and entry work, TV mounting, drywall repair and painting, flooring, fixtures, lighting, ceiling fans, assembly, punch-list work, and general home improvement. We reserve the right to decline any project outside our scope, licensing, or service area.
2. Estimates & Quotes
Estimates are provided free of charge and are based on the information available at the time of the estimate (photos, descriptions, or on-site inspection). Unless stated in writing as a fixed price, an estimate is a good-faith approximation, not a final price. Actual costs may change if conditions differ from what was described or visible — for example, hidden damage behind walls, outdated wiring or plumbing, water damage, mold, or non-code-compliant conditions discovered once work begins. Material prices are subject to change until materials are ordered. A written, accepted quote is valid for 30 days unless otherwise stated.
3. Scheduling, Cancellations & Rescheduling
Appointments are scheduled on a first-come, first-served basis. We will confirm your appointment window by phone, text, or email. If you need to cancel or reschedule, please give at least 24 hours’ notice. Cancellations with less than 24 hours’ notice, or no-show appointments, may be subject to a trip fee of up to $75 to cover travel and reserved time. If we need to reschedule due to weather, emergencies, or supplier delays, we will notify you as early as possible and rebook you at the earliest available slot.
4. Deposits & Payment
For larger projects or special-order materials, we may require a deposit (typically 25–50% of the estimate) before ordering materials or beginning work. Final payment is due upon completion unless otherwise agreed in writing. We accept cash, check, Zelle, and major credit cards; card payments may include a processing fee. A returned-check fee of $50 applies. Balances unpaid 15 days after completion may accrue a late fee of 1.5% per month and may be referred for collection. Acceptance of payment does not waive any of these Terms.
5. Change Orders
Any change to the agreed scope of work — additional repairs, upgraded materials, or new requests made during the project — must be approved before the additional work is performed. We will document the change and any cost adjustment in writing (text or email confirmation is sufficient). Verbal requests may be performed at the technician’s discretion and billed at standard rates.
6. Property & Site Conditions
You are responsible for providing accurate information about the property, including the location of shutoffs, the age of systems, and known problems. You agree to provide safe access to work areas, remove fragile or valuable items from the work area, and secure pets. We take care to protect floors and furnishings, but we are not responsible for pre-existing damage, items left in the work area, or damage caused by undocumented pre-existing conditions (existing leaks, failing fixtures, brittle pipes or wiring, etc.). Furniture moving, appliance uninstall/disposal, and debris haul-away are included only when quoted.
7. Permits, Codes & HOA
Work is performed in compliance with applicable Florida building codes. Where a permit is required by law, we will advise you; permit costs, if any, are the customer’s responsibility unless included in the quote. HOA approvals, variances, and utility locates (e.g., 811 “Call Before You Dig” for any digging or fence-post work) are the customer’s responsibility unless we agree otherwise in writing.
8. Workmanship Warranty
We warrant our workmanship for one (1) year from the date of completion: if a repair or installation we performed fails due to faulty workmanship, we will correct it at no charge. This warranty covers labor only. It does not cover: manufacturer defects in materials (covered by the manufacturer’s warranty), normal wear and tear, misuse, damage from moisture intrusion, settling, acts of nature, or work performed by others after our completion. Warranty service requires that final payment has been made in full.
9. Limitation of Liability
To the maximum extent permitted by law, our total liability arising from or related to any service is limited to the amount you paid for that service. We are not liable for indirect, incidental, or consequential damages, including but not limited to lost time, lost profits, or damage to items not part of the work scope. Nothing in these Terms limits liability that cannot be limited under Florida law.
10. Insurance & Subcontractors
Pro Handyman Renovation carries general liability insurance. Certificates of insurance are available on request. We may use vetted subcontractors or specialty partners for certain trades; when we do, their work is coordinated and warranted through us.
Text messaging choices
You contact Pro Handyman Renovation first. Before we send ongoing texts, you may give express verbal permission during a conversation you initiate with our staff, or enter your own mobile number and actively select the optional, unchecked SMS box on our contact form. The form is linked from our website. You can submit an inquiry without agreeing to texts.
Providing a number, submitting an inquiry, being referred by someone else, or making a missed call does not by itself authorize recurring texts. We do not send unsolicited introductory texts asking for consent. A YES reply may confirm permission already requested and given; it is not a substitute for permission before our first outreach. An incoming text allows a response to that inquiry, not automatic enrollment in recurring or promotional messages.
Messages covered: your inquiry, estimates, appointments and project updates. This informational SMS program does not include promotional messages. Promotional texts require separate express written consent.
Message frequency varies. Message and data rates may apply. Reply STOP to end ongoing messages, or HELP for support. One final opt-out confirmation may be sent; no further program messages are sent unless you opt in again. Consent is optional and is not a condition of purchase or receiving services. Support: info@911urgent.com. Carriers are not liable for delayed or undelivered messages.
Before you consent, we provide our Terms & Conditions · Privacy Policy. We retain the mobile number, consent method, selected choice, disclosure version and date/time. Staff records the affirmative response and representative for verbal consent. Website choices are saved for staff review; submitting the form does not itself send a text.
We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are excluded from marketing data sharing. Service providers may process information only as necessary to operate the requested service.
Verbal SMS consent script
May Pro Handyman Renovation send you automated informational texts about your inquiry, estimates, appointments and project updates? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for support. We do not share your mobile information with third parties for marketing. Consent is optional and not required for services. Terms: prohandymanrenovation.com/terms-conditions/. Privacy: prohandymanrenovation.com/privacy-policy/. Do you agree?
Read the disclosure and policy links before asking. Wait for an affirmative answer and record it with the number, date/time, staff member and script version 2026-09-24. No answer is not consent.
SMS confirmation example
Pro Handyman Renovation: You opted in to informational texts about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for support.
12. Right to Refuse or Stop Work
We may decline or discontinue a project if: the scope changes materially from what was quoted; conditions on site are unsafe; payment terms are not met; or a customer or occupant behaves abusively toward our staff. In such cases, you pay for work completed and materials already ordered.
13. Force Majeure
We are not responsible for delays or inability to perform caused by events beyond our reasonable control, including severe weather, hurricanes, natural disasters, power or utility outages, supply chain disruptions, labor shortages, illness, or government orders. Affected work will be rescheduled as soon as practicable.
14. Website Use & Intellectual Property
Content on prohandymanrenovation.com — including text, photos, before-and-after images, and branding — belongs to Pro Handyman Renovation and may not be copied, republished, or used commercially without written permission. Photos of completed work may be featured in our portfolio and marketing unless you ask us in writing not to include your project.
15. Governing Law & Disputes
These Terms are governed by the laws of the State of Florida. Any dispute will first be addressed through good-faith discussion; if unresolved, it shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.
16. Changes to These Terms
We may update these Terms at any time. The current version is always posted on this page with the “Last updated” date above. Continued use of our services after an update constitutes acceptance of the revised Terms.
Contact
Questions about these Terms: call (561) 270-5682 or email info@911urgent.com.